Terms of service

Last updated: 17 September 2025

Overview

This website is operated by HOLDiT M&M PTY LTD (“HOLDiT,” “we,” “us,” or “our”). By accessing our website (the “Site”) and/or purchasing products or services from us, you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the Site, including but not limited to browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using our Site. If you do not agree to these Terms, you may not access the Site or use any of our services.

Any new features or tools added to our online store will also be subject to these Terms. You can view the most current version at any time on this page. We reserve the right to update or modify these Terms by posting changes here. Your continued use of the Site following updates constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

1. Online Store Terms

  • By using this Site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow your minor dependents to use this Site.

  • You may not use our products for illegal or unauthorized purposes, and you may not violate any laws in your jurisdiction.

  • You must not transmit any harmful code, including worms or viruses.

  • Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card details) may be transferred unencrypted across networks and adapted to meet technical requirements.

  • Credit card information is always encrypted during transmission.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our services without written consent.

3. Accuracy of Information

We do our best to ensure all information on this Site is accurate, complete, and current. However, we are not responsible for any inaccuracies. Information provided is for general purposes only and should not be solely relied upon. Historical content may be provided for reference but is not guaranteed to be current.

4. Modifications to Service & Prices

  • Prices for products are subject to change without notice.

  • We reserve the right to modify or discontinue any service or product at any time.

  • We are not liable for any modification, price change, suspension, or discontinuation of services.

5. Products & Services

  • Certain products may only be available online and in limited quantities.

  • Products are subject to our Refund & Returns Policy.

  • We make every effort to display product colors and images accurately, but we cannot guarantee exact display accuracy on your device.

  • We reserve the right to limit sales of products/services by region, customer, or quantity.

  • We do not guarantee that purchased products will meet your expectations or that service errors will be corrected.

6. Billing & Account Information

  • We may refuse or cancel any order at our discretion, including limiting quantities per customer, household, or order.

  • If your order is changed or canceled, we may notify you via the email or phone number provided at checkout.

  • You agree to provide accurate, complete, and current billing and account details for all transactions.

For more details, please see our Refund & Returns Policy.

7. Optional Tools

We may provide access to third-party tools. These are provided “as is” without any warranties. Use of such tools is entirely at your own risk. Future services or features may also be subject to these Terms.

8. Third-Party Links

Some content or services on this Site may link to third-party websites. We are not responsible for examining or evaluating such content, nor do we assume liability for materials, products, or services from third parties.

9. User Comments & Submissions

By submitting comments, suggestions, or ideas, you grant us the right to use, modify, publish, and distribute such material without restriction or compensation.
You agree that your submissions will not violate any rights of third parties or include unlawful, offensive, or harmful content.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

We reserve the right to correct errors, inaccuracies, or omissions and update information without prior notice, including after an order has been submitted.

12. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To violate intellectual property rights

  • To harass, abuse, or discriminate against others

  • To submit false information

  • To transmit viruses or malicious code

  • To interfere with security features of the Site or related services

We may terminate your access for violations of prohibited uses.

13. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free service.

HOLDiT shall not be liable for damages of any kind, including lost profits, lost data, or incidental damages arising from use of our Site or products.

14. Indemnification

You agree to indemnify and hold HOLDiT, its affiliates, employees, and partners harmless from any claims or demands arising from your breach of these Terms or violation of laws.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

These Terms remain effective until terminated by either party. If you fail to comply with these Terms, we may suspend or terminate your access to our services without notice.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and HOLDiT, superseding prior agreements.

18. Marketing & Advertising Tracking

We may use third-party advertising services, such as Google Ads, Bing Ads, Facebook, and other platforms, to deliver relevant content and promotions. These services may use cookies, pixels, and tracking technologies to collect information about your browsing behavior.

You can manage or opt out of ad personalization through the following resources:

For more details on how we handle your data, please see our Privacy Policy.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

20. Changes to Terms

We may update these Terms at any time by posting changes here. Your continued use of the Site following changes constitutes acceptance of the updated Terms.

21. Contact Information

For questions regarding these Terms, you may contact us at:

HOLDiT M&M PTY LTD
1 Homestead Rd, Kya Sand, Randburg, 2163
online@holdit.co.za
+27 11 244 1600